Frequently Asked Questions
Our company is located in Pune (Maharashtra) - India.
Refer to the email sent to your registered email address for the nameservers details. If you can't find it, contact us.
Yes, we do provide cPanel with all our Shared Hosting plans (Web & Wordpress Hosting). With an addition to cPanel, we also provide one-click application installer with over 420 scripts available to install.
We offer a 99.9% uptime guarantee on all hosting packages.
You can contact us via live chat, support ticket, email, phone or skype.
Yes, if you decide to move your website to TryHost, just make sure you have cPanel with your existing web host so that we can migrate your site on our servers.
We accept all type of Debit/Credit cards, Net Banking, Paytm and Bank Transfer.
Yes, we offer a 100% Risk Free, 45 day Money Back Guarantee.
Yes, Email services through cPanel Webmail are included with All Hosting plans and the storage is shared with website hosting space as defined in the plan.
Yes, you can easily upgrade to one of our higher plans at any time.
TryHost has its server in one location as of now in Pune, India. Soon we will be adding more locations.
Yes, your data is 100% secure and is backed-up every 7 days.
Yes, all our servers are protected by Clam AV.
The default maximum file size you can upload on the server is 2 MB. Uploading the file size more than 2 MB may cause performance issues.