Frequently Asked Questions

Our company is located in Pune (Maharashtra) - India.

Refer to the email sent to your registered email address for the nameservers details. If you can't find it, contact us.

Yes, we do provide DirectAdmin Panel with all our Shared/Cloud Hosting plans. We also provide one-click application installer with over 300+ scripts available to install.

We offer a 99.99% uptime guarantee on all hosting packages. Sleep easy knowing your website will be always available to your visitors and customers 24/7/365.

You can contact us via support ticket, email, phone.

Yes, if you decide to move your website to TryHost, just make sure you have cPanel with your existing web host so that we can migrate your site on our servers.

We accept all type of Debit/Credit cards, Net Banking, Paytm and Bank Transfer.

Yes, we offer a 100% Risk Free, 45 day Money Back Guarantee.

Yes, Email services through DirectAdmin Webmail are included with All Hosting plans and the storage is shared with website hosting space as defined in the plan.

Yes, you can easily upgrade to one of our higher plans at any time.

TryHost servers are located in London, UK & Singapore, Asia. Soon we will be adding more locations.

We provide 15 days of backups for all Shared/Cloud Hosting plans, free of charge. This can be accessed right from inside DirectAdmin Panel. You should always create an additional local/remote backup as a best practice.

Yes, we provide free cloudFlare CDN (content delivery network) that creates a proxy between your visitors and your web servers. This enables improved website performance and security with intelligent caching closest to your visitors, protection against denial-of-service attacks.

The default maximum file size you can upload on the server is 2 MB. Uploading the file size more than 2 MB may cause performance issues.